Store Policies

Shipping Policy:

We ship to the 48 Contiguous United States via USPS Priority mail with tracking info confirmation. All in stock items will ship within 1-3 business days upon ordering. Please allow 5-7 days for custom orders and extra time during busy holidays. You will receive a confirmation email when your item has been shipped. If you have questions about shipping times, you can contact us at sharon@sweetpspantry.com.

Please note: Since warm weather is not kind to chocolate, we can ship 2-day Priority with frozen gel packs for an extra charge. The Warm Weather Special Packaging is an additional $7.00,  your order will be packed in insulated container with frozen gel packs. This is recommended for shipments for destination temperatures of 70º or more.

Your order may also be picked up at our Sweet P's Pantry kitchen in Oconomowoc, WI. Please contact us to co-ordinate a time.

Return Policy:
We want you to LOVE your purchase! If you don't love what you receive we will accept your return and issue a full refund.  Item/s  must be returned with original packaging within 7 business days from the date shipped. No exceptions.
 To return your product please contact sharon@sweetpspantry.com for prior authorization and return shipping information.

 Sorry, custom orders, favors and special orders not returnable.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 
Thank you.

Privacy Policy:
We take your privacy very seriously. We will never share, distribute or sell your information to anyone, ever! Any information you share with us is completely safe and confidential!